Technology is trying to screw with me today

Jun 21 2012 Published by under Evil, Meetings

My institution's IT infrastructure is well frustrating.  I am currently locked out of a critical database system and have been so for almost two weeks.  IT's response to my problem is, "Huh, that's weird.  We'll keep looking at it."  Said database system used to be administrated by a guy in another core facility and IT had a pissing match with him and took it over.  Which is stupid because IT does not want to do the work in maintaining it and servicing user needs, which this guy was aptly doing before they swept in and hijacked it.  My working relationship with IT has changed from pleasant but apathetic to dangerously acrimonious.  I now visit them daily if now hourly to remind them of the thousands of dollars of research that are being held up because they can't seem to fix the minor problem.  Nor will they listen to the former database administrator who has an idea of what's going on.

And on top of that, my institution decided to start using one of those browser-based travel software packages where we book our travel and submit receipts for reimbursement.  It booking travel wasn't hard enough, the reimbursement process is made even more ridiculous.  How come I can't get reimbursed for meals?  Oh that's right, you weren't preapproved for meals on your system-generated travel allowance?  Uh, I'm traveling out of state for a few days, I would hope they understand that I need sustenance.  I'm not going to forage for berries and noodle for catfish in the local streams.  Although, I hear Odyssey has a problem with squirrels...

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